What happens if my checked luggage is lost by the airline?
The vast majority of “lost” bags are simply delayed and are found within 24-48 hours. After filing the PIR, the airline is responsible for delivering the bag to your hotel or home. You are entitled to reimbursement for reasonable essential purchases (like toiletries and a change of clothes), so keep your receipts. If the bag […]
What is the difference between a carry-on and a personal item?
Every airline has slightly different size and weight restrictions, so always check before you fly. Generally, a carry-on bag is for your main travel items, while the personal item is for things you need to access during the flight, like your book, headphones, and travel documents. On many budget airlines, a personal item is included […]